TR-012LaagAanbiederPreventief
Contactgegevens en ondersteuningskanalen
Aanbieders moeten in de gebruiksaanwijzingen de naam en het geregistreerde adres van de aanbieder en, indien van toepassing, hun gemachtigde in de EU opnemen, samen met contactgegevens voor ondersteuning en regelgevende vragen.
Artikelen:Article 13(3)(a)Article 49
Bewijs voorbeelden
- Provider contact details in IFU
- EU representative registration confirmation
- Support channel accessibility evidence
Normen
Annex IV EU AI Act §1
Gerelateerde controles
- TR-001User Instructions for UseArticle 13(1) requires providers to supply high-risk AI systems with instructions for use containing the information necessary for deployers to understand…
- TR-002Intended Purpose DisclosureProviders must clearly communicate the intended purpose of the AI system, the specific context and use cases for which it was designed, and the categories…
- TR-003Performance Metrics Disclosure to DeployersThe instructions for use must include the performance metrics for which the system has been designed and the level of accuracy that the provider committed…
- TR-004Known Limitations Notice in IFUProviders must include in the instructions for use any known or foreseeable circumstances in which the AI system may fail to perform as intended,…
- TR-005Human Oversight Guidance for DeployersInstructions for use must provide deployers with information about human oversight measures required, including the competencies needed to interpret…
- TR-006Input Data SpecificationsThe instructions for use must describe the form and type of data required as inputs to the AI system, the formats expected, and any constraints on input…
Gerelateerde AI-verordening-begrippen
- Instructions for UseInformation provided by the provider of a high-risk AI system to inform deployers about the system's intended purpose, performance characteristics, limitations, maintenance requirements, human oversight mechanisms, and the technical measures needed to ensure the system can be effectively overseen by natural persons.
- EU Database for High-Risk AI SystemsA publicly accessible EU-wide database established and maintained by the European Commission, in which providers of high-risk AI systems listed in Annex III must register their systems before placing them on the market or putting them into service.
- Transparency RequirementsObligations under Article 13 requiring that high-risk AI systems are designed to ensure that their operation is sufficiently transparent to enable deployers to interpret the system's output and use it appropriately, and under Article 50 for specific systems (chatbots, synthetic content) to notify persons they are interacting with AI.
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